Pat Mokgatle | 12 August 2025
Pat Mokgatle is a chartered accountant who is head of entrepreneurial business at audit, tax and advisory firm BDO. He also runs a start-up, Decorum Stylists, which provides grooming, tailored suits, accessories and image consulting.
There’s a classic saying in business circles: “When times are good, you should market. When times are bad, you must market.” And if you’re a small business owner in South Africa today, you know exactly what time it is.
Economic headwinds, tariffs, inflation, and unpredictable consumer behaviour have created an unforgiving environment. For many small- and medium-sized enterprises (SMEs), these are not just tough times — they're make-or-break times. So, what’s the play? Double down on marketing.
Too often, marketing is the first line item cut when money gets tight. But the truth is, your customers can’t support you if they don’t know you exist. Visibility isn’t optional — it’s oxygen. And in the age of digital saturation, staying top of mind requires strategy, creativity, and consistency.
This isn’t about throwing money at Facebook ads and hoping for miracles. It’s about intentionality. Understanding your audience. Telling your story. Building trust, even before the sale.
There’s a financial principle we often apply to assets: something that brings a return over time should be treated as an investment. Marketing fits that bill. Every effort you put into building your brand, growing your audience, and increasing awareness compounds over time if done well.
Much like treasury management or strategic forecasting, good marketing requires forward thinking. You might not see immediate sales from a blog post, a radio interview, or a consistent Instagram presence. But you’re building brand equity, an intangible asset that pays long-term dividends.
Doubling down doesn’t mean doubling your spend. It means doubling your intention.
Here’s how small businesses can pivot wisely:
Small businesses are the heartbeat of our economy. But too many are operating in survival mode without investing in long-term brand strength. Marketing gives you a fighting chance. It helps you pivot when needed, reach new audiences, and stay relevant through economic downturns.
When others pull back, that’s your cue to step forward. The brands that survive the storm are usually the ones that made themselves seen, heard, and remembered when others went quiet.
In a game where the odds are stacked, visibility is leverage. Your competitors might be trimming their budgets. Your customers might be cautious with spending. But the businesses that will thrive tomorrow are the ones planting seeds today.
So don’t whisper. Don’t wait. Don’t disappear.
Double down.
How do I plan and manage my small business cash flow?
What expenses can I deduct from my business income for tax?
How do I calculate how much money I need to start a business?
Is franchising the right business model for me?
A case study of challenges faced by SMEs in South Africa
When the seas are rough, repair your nets
Treasury: A fancy word for the cliché “Cash is King”
Use your entrepreneurial mindset to scale business amid political uncertainty
Cash flow is the key to keeping small businesses afloat