Double or nothing: double down on marketing your small business now

Pat Mokgatle | 12 August 2025

Pat Mokgatle is a chartered accountant who is head of entrepreneurial business at audit, tax and advisory firm BDO. He also runs a start-up, Decorum Stylists, which provides grooming, tailored suits, accessories and image consulting.

There’s a classic saying in business circles: “When times are good, you should market. When times are bad, you must market.” And if you’re a small business owner in South Africa today, you know exactly what time it is.

Economic headwinds, tariffs, inflation, and unpredictable consumer behaviour have created an unforgiving environment. For many small- and medium-sized enterprises (SMEs), these are not just tough times — they're make-or-break times. So, what’s the play? Double down on marketing.

 

Marketing is not a luxury, it’s a lifeline

Too often, marketing is the first line item cut when money gets tight. But the truth is, your customers can’t support you if they don’t know you exist. Visibility isn’t optional — it’s oxygen. And in the age of digital saturation, staying top of mind requires strategy, creativity, and consistency.

This isn’t about throwing money at Facebook ads and hoping for miracles. It’s about intentionality. Understanding your audience. Telling your story. Building trust, even before the sale.

Marketing is an investment, not an expense

There’s a financial principle we often apply to assets: something that brings a return over time should be treated as an investment. Marketing fits that bill. Every effort you put into building your brand, growing your audience, and increasing awareness compounds over time if done well.

Much like treasury management or strategic forecasting, good marketing requires forward thinking. You might not see immediate sales from a blog post, a radio interview, or a consistent Instagram presence. But you’re building brand equity, an intangible asset that pays long-term dividends.

 

What doubling down could look like

Doubling down doesn’t mean doubling your spend. It means doubling your intention.

Here’s how small businesses can pivot wisely:

  • Revisit your brand voice. Is it consistent? Clear? Does it speak directly to your ideal customer?

  • Leverage content marketing. Share stories. Educate. Inspire. Give people a reason to care before you ask them to buy.

  • Partner wisely. Collaborate with complementary brands. Shared audiences often mean shared growth.

  • Track and test. Spend R1 000 on two different ads and see which one performs better. Let data drive decisions, not assumptions.

 

Marketing builds resilience

Small businesses are the heartbeat of our economy. But too many are operating in survival mode without investing in long-term brand strength. Marketing gives you a fighting chance. It helps you pivot when needed, reach new audiences, and stay relevant through economic downturns.

When others pull back, that’s your cue to step forward. The brands that survive the storm are usually the ones that made themselves seen, heard, and remembered when others went quiet.

 

Final thought

In a game where the odds are stacked, visibility is leverage. Your competitors might be trimming their budgets. Your customers might be cautious with spending. But the businesses that will thrive tomorrow are the ones planting seeds today.

So don’t whisper. Don’t wait. Don’t disappear.

Double down.